The Building Blocks of Outrageous Customer Service
How to implement outrageous customer service to move beyond average and start being exceptional in a competitive orthodontic market.
How to implement outrageous customer service to move beyond average and start being exceptional in a competitive orthodontic market.
In this episode, Gary Salman, CEO of Black Talon Security, joins the podcast to explore the harsh reality of navigating an orthodontic data breach. Moving beyond standard prevention advice, the discussion covers a real-world ransomware attack, the myth of cloud software immunity, and the critical first steps to take if your network is compromised.