The Building Blocks of Outrageous Customer Service
How to implement outrageous customer service to move beyond average and start being exceptional in a competitive orthodontic market.
How to implement outrageous customer service to move beyond average and start being exceptional in a competitive orthodontic market.
In this episode of the Orthodontic Products Podcast, sponsored by Solventum, Dr Thomas Crary discusses how the shift from conventional intraorally cured attachments to pre-formed, 3D-printed alternatives is solving clear aligner therapy’s predictability problem. He explains how eliminating manual flash cleanup preserves attachment geometry, improves bond strength, and ensures precise tooth tracking.