What Does 5-Star Customer Service Look Like?
Most orthodontic practices don't know the difference between 3-star and 5-star customer service. But there is a distinct difference.
Most orthodontic practices don't know the difference between 3-star and 5-star customer service. But there is a distinct difference.
The latest Orthodontic Products/Levin Group Annual Practice Survey reveals a year of stability for orthodontists, but those top-line numbers mask a deeper challenge. Dr Roger Levin joins the podcast to explain the paradox of why steady production is meeting shrinking profits, and shares actionable strategies to protect your bottom line from rising overhead.