What Does 5-Star Customer Service Look Like?
Most orthodontic practices don't know the difference between 3-star and 5-star customer service. But there is a distinct difference.
Most orthodontic practices don't know the difference between 3-star and 5-star customer service. But there is a distinct difference.
Infection control and safety expert Jackie Dorst explains why the temptation of low-cost supplies can expose practices to patient harm, legal liability, and reputational damage.