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Is It the Marketing or the Operations?

When a new marketing campaign delivers a flood of leads but zero new starts, where does the blame lie? Industry experts say the problem rarely starts with the ad spend. Inside the hidden drop-offs of the new patient journey—and why your internal operations matter more than your marketing.

Navigating Clinical Autonomy in a Brand-Driven Era

In this episode, Dr Mark Bronsky explores how to maintain clinical autonomy in an increasingly brand-driven marketplace, sharing why orthodontists must ensure their decisions remain grounded in biology and biomechanics rather than marketing hype or commercial algorithms.

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