
The book includes:
- Letters geared to patients such as dental health education materials, handouts, welcome forms, and general patient forms
- Administrative letters for staff and vendors
- Letters geared to marketing and promoting the practice
Each one-page letter is written in simple language and is accompanied by instructions on how to adapt the letter for a variety of uses. The book comes with a CD-ROM of letters in Microsoft Word format for personalization. The book is $59.95 for ADA members and $89.95 retail.