Category: Practice Management

Practice Management

What Should an Orthodontic Office Manager Actually Do?

Learn why rethinking your office manager’s role as a true COO could be the key to unlocking smoother operations, stronger teams, and more time for what matters most—patient care.

Practice Management

The Importance of Investing in Technology for Impact, Not Price

Outdated “cheaper is better” thinking is holding OSOs back. While providers may not have the final say, they can shift the conversation from cost to value to influence smarter tech decisions that drive efficiency, growth, and better patient care.

Practice Management

Grin and KLOwen Founders Talk Collaboration and Patient-Centered Care

Grin’s Dr Adam Schulhof and KLOwen’s Dr Brandon Owen share how their technologies are transforming orthodontics ahead of the Custom + Connected 2025 event.

Business Development

Competing on Price: How Orthodontists Can Prepare for Fee Pressure

With orthodontic case fees under pressure from discount providers and DSOs, private practices must prepare now for intensifying fee-based competition.

Continuing Education

Grin and KLOwen to Host Custom + Connected 2025 Summit on Digital Orthodontic Integration

Grin and KLOwen will co-host the Custom + Connected 2025 summit this October in Texas, focusing on the integration of remote monitoring and custom digital braces systems to enhance orthodontic practice efficiency and patient care.

Financial Management

Planet DDS Launches New Payment Processing Solution

Planet DDS launches Planet DDS Pay, a payment solution for multi-office practices, featuring automation, digital payments, and financial analytics.

Marketing and Promotion

Auto-Respond.com Launches AI-Powered Yelp Auto Responder

Auto-Respond.com has released an AI-powered customer engagement platform designed to provide immediate responses on Yelp and other service lead platforms.

Practice Profiles

An Orthodontic Practice as a Testing Ground

Beyond patient care, Hessam Rahimi, DDS, DMSc, MBA, leverages his practice to test innovative orthodontic solutions, such as Brava by Brius.

Patient Relations

From No-Show to New Start: How Your TC Can Turn Missed Consults Into Confident Yeses

A missed consultation isn’t a lost opportunity—it’s a chance to re-engage with empathy, structure, and strategy through your treatment coordinator.

Staff Issues

Want to Retain Your Orthodontic Staff Long-Term? Start With These 3 Tips

Retaining a long-term orthodontic team starts with creating a workplace where team members feel valued, fairly compensated, and trusted to contribute at the highest level.