Summary: PepCare, a new collaboration platform for dental professionals, offers tools to streamline communication, enhance interdisciplinary care, and improve patient engagement. The HIPAA-secure platform includes features like virtual evaluations, referral management, and patient education resources.

Key Takeaways:

  • PepCare enhances dental practice efficiency and patient satisfaction through centralized communication and virtual tools.
  • The platform supports free referrals, interdisciplinary collaboration, and educational resources for improved patient engagement.

PepCare is a new patient-doctor collaboration platform that was recently launched, aiming to improve patient communication and doctor collaboration for dental professionals.

Streamlining Communication and Practice Efficiency

As dental care providers navigate a rapidly evolving industry, PepCare claims to provide cutting-edge tools designed specifically to streamline communication, personalize patient experiences, and enhance practice efficiency.

“PepCare is more than just a patient engagement platform,” said Bryon Kozak, DDS, founder of PepCare. “It’s a full-service solution that allows dental practices to connect with patients as well as other dental practices and specialists. By creating a collaborative platform that streamlines the referral process, virtual care, and interdisciplinary planning, we empower teams to focus more on care and less on coordination.”

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Key Offerings of PepCare

PepCare intends to save time for practitioners while ensuring that patients feel valued and informed at every step. The HIPAA-secure platform includes its key offerings as:

  • Centralized patient and doctor communications: Digital dashboard to collate every asset and a secure messaging platform with the ability to add photos, video, and screen recording.
  • Virtual evaluations: Expanding practice accessibility 24/7, along with decreasing unnecessary chair time. Facility to engage patients more efficiently and understand their needs more efficiently.
  • Referrals: Facility to send and receive referrals for free, along with sharing options for radiographs, photos, and videos. Assign referrals to team members, track referral status, and have the option to share one referral with multiple providers. Use available referral templates or attach your referrals.
  • More effective interdisciplinary care: Collaborate with multiple doctors on your team using screen records and sharing, eliminating unnecessary back-and-forth phone calls.
  • Find and add healthcare professionals to your referral network: Use PepCare Search to connect and add new professionals to your network and at the same time make your practice more discoverable by enhancing your own PepCare profile for other patients and doctors to see.
  • Improve patient engagement and satisfaction: Create and share patient progress reports easily, accessible at their fingertips with our free, mobile-optimized application.
  • Create educational videos or upload documents to share with patients: Save print materials and unnecessary chair time by sharing educational videos and also gain access to an educational video library which patients can easily find in their PepCare account.

“Our goal is to make patient engagement effortless and effective,” said Kozak. “PepCare’s collaborative features make it easy for dental practices to maintain connections with their patients as well as other healthcare providers.”

Image courtesy of PepCare