Solutionreach has added dental insurance management features to its patient engagement and communication platform.
Solutionreach has added dental insurance management capabilities, including insurance verification.
The addition to the Solutionreach platform aims to empower dental practices to automate a manual insurance-related process with efficiency and accuracy, resulting in faster collections and an enhanced patient experience.
Insurance verification is one of the most critical yet time-consuming and costly priorities in a dental provider’s revenue cycle. The average manual verification transaction takes 13 minutes – time often spent by staff on calls with insurance payers or scouring their portals trying to verify patient insurance coverage and decode data, according to the company. These inefficiencies can contribute to costly errors resulting in claim denials and resubmissions, high administrative costs and uncollected payments.
“We recognize the current challenges that dental practices face in managing insurance information, and we are thrilled to introduce our dental Insurance Verification product as a solution to simplify these processes,” said Ken Ernsting, CEO of Solutionreach. “By incorporating an automated verification process, we aim to empower dental teams to focus on what matters most – delivering exceptional patient care.”
With the new dental insurance management features, Solutionreach provides dental practices with a comprehensive solution to optimize their revenue cycle and improve operational efficiency at every step. The key highlights of this release include:
- Automated Verification Processes: Streamline administrative tasks with automated insurance verification workflows that reduce manual effort, minimize errors, and speed up the insurance verification process.
- Enhanced Patient Communication: The solution includes patient communication features that enable practices to request insurance information as well as communicate with patients regarding their eligibility status, reducing confusion, and enhancing transparency.
- Seamless Integration: Insurance verification is seamlessly integrated into the Solutionreach platform, allowing dental practitioners and staff to view, request, and verify patient insurance coverage and status in seconds, ensuring a user-friendly experience.