CredentialConnect Automates Insurance Processes

DentalXChange launched the CredentialConnect program that digitizes and automates insurance credentialing forms and requirements.

DentalXChange, launched a new credentialing platform, CredentialConnect, for dental professionals and DSOs to simplify the payer credentialing process.

DentalXChange has digitized and automated nearly every dental insurance company’s credentialing forms and requirements, into a single uniform platform. CredentialConnect can save providers time and increases revenue by minimizing calls with payers, removing paperwork from the process, and accelerating approvals by leveraging an electronic platform.

DentalXChange’s platform simplifies credentialing with a three-step application submission process that allows practices to manage provider information in one place and submit supporting documentation electronically.

Practices receive proactive notifications when providers are due for re-credentialing, eliminating the need for manual processes and ensuring providers get paid on time.

“Our provider and payer clients deserve a better, more efficient, and contemporary credentialing experience,” said Paul Kaiser, chief executive officer of DentalXChange. “It is 2024, it does not make sense for dentists who are already understaffed and who want to be in-network across 10 to 15 insurance companies to be struggling across disparate payer requirements and handwriting on paper forms. And payers need a single secure communication platform that does not require a dentist office staff member to sit on hold waiting. Simplifying and automating manual processes for the dental ecosystem is core to DentalXChange’s mission.”