Weave’s new integration with Ortho2’s Edge Cloud platform introduces automated patient communication and call-handling features for orthodontic practices.
Weave announced a new integration with Ortho2’s Edge Cloud, bringing a range of communication tools to orthodontic practices across the U.S. and Canada. The integration is designed to streamline office operations and improve patient engagement by syncing data between the two platforms.
Automated Updates and Call Features
According to the announcement, the integration enables automated daily updates of patient contact and appointment information from Edge Cloud into Weave’s system. Practices can also benefit from a VoIP phone system that displays patient information—including upcoming appointments—during incoming calls. Additional features include call forwarding, on-hold messaging, and automated texts for missed calls.
READ MORE: Weave’s AI Call Intelligence Offers Insights for Practices
Tools to Improve Patient Engagement
The integration supports two-way texting to reduce no-shows and improve treatment adherence, along with automated appointment reminders, recall prompts, and post-visit review requests.
Company Statement
“This integration makes it easier for orthodontic practices to stay connected with their patients and improve the overall communication experience,” said Weave CEO Brett White.
Focus on Orthodontic Market
The collaboration with Ortho2 marks Weave’s continued push to expand its capabilities in the orthodontic market through practice management integrations.
Photo: ID 164998319 © Rido | Dreamstime.com
