Summary: Henry Schein has launched the “Prepare to Care” initiative through its Henry Schein Cares Foundation (HSCF) to enhance emergency preparedness and response. Additionally, Henry Schein has reminded healthcare providers in areas affected by Hurricane Helene about its 24/7 Customer Assistance Hotline, designed to support practitioners during emergencies.

Key Takeaways:

  • Henry Schein’s “Prepare to Care” initiative pre-positions healthcare supplies and cash donations with trusted NGO partners to ensure rapid emergency response.
  • The company continues its commitment to disaster relief by offering 24/7 support through its Customer Assistance Hotline, helping healthcare professionals during times of crisis.

Henry Schein announced the launch of “Prepare to Care,” an initiative of the Henry Schein Cares Foundation (HSCF) to improve emergency preparedness and relief by pre-positioning healthcare supplies and cash donations with trusted relief agency partners.

Through this initiative, Henry Schein and HSCF will provide five non-governmental organization (NGO) relief agency partners with $10,000 cash grants and the ability to select $25,000 in essential health care products from the Henry Schein Brand Products catalog.

Prepare to Care Strategic Pre-Positioning of Resources

These critical resources will be strategically located at partner warehouses for deployment to areas of need at a moment’s notice. Henry Schein Cares Foundation’s “Prepare to Care” partners are Americares, Direct Relief, Heart to Heart International, Project CURE, and Project HOPE.

“In the immediate wake of an emergency, every second counts, and the ‘Prepare to Care’ program strengthens Henry Schein’s ability to support our NGO partners and the health care professionals who provide critical care whenever and wherever it’s needed most,” said Maureen Knott, president, HSCF. “Our Company and the Henry Schein Cares Foundation have long been committed to emergency preparedness and response, and we thank our NGO partners for joining us in this effort to help health happen around the world.”

For more than 20 years, Henry Schein has been focused on strengthening emergency preparedness and supporting relief efforts worldwide through nonprofit and public-private partnerships, product donations, and Team Schein Member volunteerism.

Customer Assistance Hotline for Hurricane Helene

Just this week, the company reminded its customers in Florida and all areas in the projected path of Hurricane Helene that the Henry Schein Customer Assistance Hotline is open for dentists and physicians who may experience operational, logistical, or financial issues as a result of damage caused by the hurricane.

The toll-free number for all Henry Schein customers is 800-999-9729. The hotline is open 24/7, with real-time assistance available from Team Schein Members from 8 a.m. to 8 p.m. Eastern Time.

“As Hurricane Helene approaches Florida, Team Schein remains prepared to provide support, resources, and information for dental and medical professionals in the wake of the storm,” said Stanley M. Bergman, chairman of the board and chief executive officer of Henry Schein. “We are here to stand by our customers during times of need, and we encourage individuals to call our hotline for assistance.”

Year-Round Support for Emergency Preparedness

The Henry Schein Customer Assistance Hotline remains open throughout the year to help practitioners during preparation and recovery from emergencies. The Emergency Preparedness Guide for Henry Schein Customers provides steps to help practices minimize the impact of a natural disaster and swiftly return to operations. To help meet the challenges of rebuilding a practice in the wake of a natural disaster, practitioners can download the Emergency Recovery Guide for Office-Based Health Care Practitioners.