During the free assessment, doctors will review the pictures and information submitted by patients through SmileSnap and Zoom video conferencing software, to discuss their findings and recommendations.

Orthodontists Associates of Western New York (WNY) has announced this week that the practice will offer virtual consultations at no cost to continue serving new and existing patients during the COVID-19 pandemic. Virtual consultations are recommended by the Centers for Disease Control and Prevention as the best way to obtain orthodontic care while avoiding exposure and stopping the spread of the coronavirus.

Using SmileSnap and Zoom video conferencing software, patients can snap a few pictures with their mobile phone and proceed to answer a few online questions, so the orthodontic team has everything they need to provide an initial consultation. During the assessment, doctors will review the pictures and information submitted and discuss their findings and recommendations. Additional questions may need to be answered so doctors are able to understand patient goals and dental history. Orthodontic treatment will be recommended, along with follow-up questions that patients may have about how long the treatment will take, and the costs associated. The entire assessment is free of charge, with no obligation to proceed with treatment.

Since 1993, Orthodontists Associates of WNY has provided area residents with orthodontic care from five different locations in Hamburg, Olean, Lancaster, Orchard Park, and Dunkirk, NY. The doctors and staff of Orthodontists Associates of WNY continue to monitor all ongoing and changing information related to COVID-19, as well as recommendations from experts in their field and their governing bodies.