Solutions by Design, Clovis, Calif, is now offering its Web design customers a "5 Star Customer Service Guarantee."
The guarantee includes the following:
• A personal response to every request for Web site changes within 24 hours of inquiry;
• live support chat between the hours of 7:30 AM and 5:30 PM Monday to Thursday and 7:30 to 11:30 AM on Fridays;
• all minor changes completed within 48 hours, with a majority done the same day;
• minor site changes at no charge;
• personal follow-up after the completion of each change;
• support team access (in many cases customers can talk directly with the development team; and
• designer services available 5 days a week.
For more information about this and other orthodontic companies, visit our Buyer’s Guide.