Charlene White’s Progressive Concepts will hold a Mastering Management Workshop in San Antonio, Tex, on September 20 and 21. The goals of the workshop are to teach orthodontists and their staff the following:

• How to define the role of office manager and clinical manager;

• how to be the right-hand person to the CEO (Committed Executive Orthodontist);

• how to take the guesswork out of salary reviews;

• how to set up staff accountability systems;

• how to motivate your staff to enjoy their work; and

• how to evaluate the schedule and set productivity goals.

The registration fee is $695 for the first person from each office and $595 for each additional person from that office. Progressive Concepts is now offering a $100 discount per office for this workshop. For more information and to register, call Lee Gugliotti at (800) 445-7805.