The new services automate patient payments and scheduling and include text-to-pay and text-to-schedule tools.
The technology platform Simplifeye announced the expansion of its suite of services to include Simplifeye Payments and Simplifeye Invite.
Simplifeye Payments is designed to allow practices to manage revenue cycle management more effectively. With the service, practices can collect payments from patients via credit card, debit card, Apple Pay, Google Pay, and digital ACH. Simplifeye Payments enables a WiFi-powered card processing terminal so patients can pay from the consultation or treatment rooms or even through an online payment portal off-site, rather than at the front desk.
Simplifeye Payments also includes customized payment plans with 0% merchant fees as well as built-in soft-pull credit checks, affordable down payments, and automatic monthly installments. The service also includes automated text-to-pay reminders with digital invoices. Simplifeye Payments uses a could-based dashboard that practice administrators can access anytime, anywhere to view account statuses.
“Simplifeye now provides practices and their patients with more options for making and receiving payments and creating payment plans. The technology empowers practices and patients alike – healthcare providers’ businesses are better protected, and treatments are more financially attainable for patients,” said Ryan Hungate, DDS, MS, an orthodontist and the founder and CEO of Simplifeye. “The pandemic altered patient preferences and expectations, making it more important than ever to offer diversified payment channels and plans. Simplifeye makes it simple for traditional practices to adapt to this trend and meet patient needs.”
Meanwhile, with Simplifeye AI-powered Invite tool, practices can create customized and automated outreach to fill schedules. The tool helps the practice match patients with incomplete treatments and openings in the practice schedule, filling unexpected gaps due to cancellations. Simplifeye Invite also allows for segmentation by procedure, insurance coverage, and last treatment date to identify priority patients. Text-to-schedule and email appointment invites provide direct links for scheduling.