Cloud 9 Software, Kennesaw, Ga, has entered into a strategic partnership with Podium, a Lehi, Utah-based customer communication platform for local businesses, that aims to give orthodontic practices the ability to integrate their practice management data with Podium’s messaging and online review products.
Through automating online review invitations, patients who have recently completed a transaction are sent an invitation to review the practice via text within minutes, when reviews are most accurate and likely to be acted on, according to a press release from Podium. This integration is designed to save orthodontists time as well as increase the number and quality of their online reviews of their practice on Google, Facebook, Healthgrades, and other key sites customers use when deciding where to find their orthodontist.
“Over the last eight years, Cloud 9 has been a trusted partner for orthodontists,” said Reid Simmons, cofounder and president of Cloud 9. “Over that time, we have constantly been refining how to bring practice management into the cloud and improve the way orthodontists run their practice. Thanks to this partnership with Podium, we are able to better use and automate their data to improve patient interaction and make it easier than ever for our customers to be found. We are proud that this partnership allows Podium and Cloud 9 clients to be at the forefront of that development.”