WORKetc, Sydney, Australia, introduces the latest version of its business management system designed for small businesses. According to the company, WORKetc is a fully integrated solution for processing customer relationship management, project management, billing, time tracking, help desk support, sales management, contact management, calendars, and document management. All of WORKetc’s business processing functions are available online.

The software provides automation of business tasks and processes that are common to all B2B and B2C companies. Users can collect sales leads, track conversations with prospects, and manage relationships with them in a CRM module. The project management software lets all stakeholders track progress, history, resource allocation, milestones, and Gantt charts. Documents can be shared among employees, service vendors, and customers. The billing and collection process manages invoices from creation through the payment process.

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