1-800-DENTIST,Los Angeles, now offers Live Call with Confirmation for its PatientActivator® patient-communication service. The feature allows orthodonticoffices to reach their patient base and confirm appointmentsautomatically.
Combined with the service’s text and e-mail reminders, Live Callconnects staff with all scheduled patients to help eliminate no-showsand last-minute cancellations. The calls display the practice’s phonenumber on the patients’ caller ID and use the practice staff’s ownvoices for the messages. Appointment reminders can be automaticallygenerated each day, directly from the practice-management software.Patients can confirm appointments using their own phone keypad. Theorthodontic practice then gets a notification via e-mail, as well as ontheir online dashboard.
A daily report can be printed out each morning showing which patientshave already confirmed their appointments, and how—via e-mail, text, orphone.
For more information about this and other orthodontic companies, visit our Buyer’s Guide.
