CareCredit, Costa Mesa, Calif, announced the expansion of its education library with the addition of a new audio program Build Your Practice by Building Patient Loyalty by Bernie Stoltz, CEO of Fortune Management, an executive coaching organization for doctors. The educational program is available for free to dental professionals who accept CareCredit.
In the new audio program, Stoltz gives practical advice on how to build a practice with patients who are committed to their oral health and loyal to the dental professional and team. Stoltz details how to create a practice environment that patients fall in love with, how to emotionally connect with patients at every communication opportunity, and how to attract new patients in today’s social media world. He also shares his “power questions” that energize and empower the team to deliver consistent excellence, resulting in patients who enjoy coming to the practice and referring friends and family.
CareCredit’s educational library features leading practice educators sharing insights on key practice management issues.
“CareCredit continues to be committed to helping dentists and teams by connecting them to practical solutions on topics such as overhead management, attracting new patients, and increasing referrals,” said Bete Johnson, vice president of business development at CareCredit.
Practices that currently accept the CareCredit credit card can request a copy of this complimentary audio program by contacting their Practice Development Team at 800-859-9975 option 1, then 6. Practices that have yet to add CareCredit as a financing solution can call 800-300-3046, option 5, to request their complimentary copy.