FTG added new warranty protection against damage, loss, and theft for its DC-Air wireless intraoral x-ray sensor.
Freedom Technologies Group announced new protections against accidental damage, loss, and theft for its wireless intraoral x-ray sensor, DC-Air, to be included in the product’s standard warranty.
The updated warranty now includes a deductible option for overnight replacement, typically reserved for paid support models.
“A concern we hear a lot from doctors interested in the sensor is that their staff may drop it or walk off with it since it doesn’t have a wire,” says John Celigoy, FTG’s chief operating officer. “The DC-Air has technologies like Bluetooth tracking and a new type of x-ray sensor technology that is far more durable than any other digital sensor, so we’ve seen these concerns do not reflect the actual experience of our users.”
FTG announced on Twitter that it would also be adding an option to extend the sensor’s warranty and replacement coverage out to 48 months at any point before the included 24-month warranty runs out.
The updates to the included warranty are effective immediately and apply retroactively to all current users. In addition, the company is offering a risk-free trial of the sensor to dental offices.