The ADA webinar helps dental professionals and office staff understand PPO insurance plans.

The American Dental Association is hosting a webinar that explains the basics of how preferred provider organization plans operate.

The webinar aims to help new and existing office staff and dental professionals to better support patients with PPO plans.

Luke Andrew, DDS, a general dentist from Colorado and member of the ADA Council on Dental Benefit Programs, is the keynote presenter for the webinar.

“The ‘Dental Insurance 101’ webinar was so popular last year that we are bringing it back this year,” said Andrew. “This is a must-see webinar for new dental office staff and anyone that wants to learn the basics of preferred provider organization plans and how these plans work.”

Topics for discussion include PPO plan design, contract clauses and processing policies that affect revenue.

Other topics include plan terminology, coordination of benefits and COB write-offs, how to file an effective and proper claim appeal, how to talk to patients about dental insurance, and where to find ready-to-use educational resources to help practices succeed.

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