Smile Reminder, Lehi, Utah, has added a text message confirmation feature to its platform. Smile Reminder allows dental practices to send customized texts to patients to remind them of future appointments.
Smile Reminder’s text confirmation feature allows patients to confirm their upcoming appointments electronically. When a patient replies to an appointment confirmation message on his or her cell phone with any of the following six keywords, the appointment is automatically confirmed in the Smile Reminder system:
“It’s easy to forget an appointment scheduled several days or weeks in advance. If we help dentists reach their patients in a manner that is convenient to the practice and the patient, they both benefit. The result is time saved, revenue generated, and patient loyalty increased," said Carey Van Orden, marketing director for Smile Reminder, in an announcement.

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