TeleVox Software Inc recently introduced SmartText™, a text messaging feature available with its HouseCalls ASP™ automated messaging and T.LINK™ online communications systems. Now HouseCalls and T.LINK users in the orthodontic industry can choose from phone, e-mail, text messages, or any combination of the three when delivering appointment reminders.
SmartText allows practices to deliver appointment reminders to patients’ cell phones up to two hours before their scheduled visit. As with TeleVox’s phone and e-mail messages, each text message can include patient-specific information such as name, date, time and location. Messages also include opt-in/opt-out selections to ensure patients’ privacy and acceptance.
SmartText is compatible with all major wireless network providers and is approved by the Mobile Messaging Association, the regulatory organization for mobile messaging.