Trapezio,Acworth, Ga, offers a 10-course program for treatment coordinatorsthrough its Academy of Treatment Coordinators. The program covers thenew patient process from start to finish, and is designed for both newand experienced treatment coordinators.
Students can access the courses through Trapezio’s Web site. Course topics include:
• What is a treatment coordinator?
• Scheduling the Exam: The Importance of the Initial Phone Call
• Confirming the Appointment
• “Welcome to Our Office!”
• The New Patient Exam
• Overcoming Objections: Converting New Patients to Production
• Converting Pending Patients to Production
• Establishing an Effective Recall Program
For more information about this and other orthodontic companies, visit our Buyer’s Guide.
