People + Practice is launching two new products to help find new patients and improve the digital workflow for a practice.
People + Practice announced new additions to its comprehensive portfolio of products and services specifically designed to help orthodontic practices grow.
PatientCue and Conversion Plus are two new proprietary products that will work with a practice’s current systems to optimize the customer journey from initial inquiry to a qualified patient ready to begin treatment.
PatientCue is a technology platform that accelerates the journey from new patient inquiry to a scheduled appointment, creating an online experience where digital natives can seamlessly interact with the practice, driving growth.
With PatientCue, practices can increase positive reviews, allow staff to respond to questions in real-time, and digitize patient workflows, including HIPAA compliant forms, in a centralized dashboard to track inquiry progress throughout the patient journey.
With Conversion Plus, experienced conversion concierges can nurture patient inquiries into qualified treatment candidates.
Website inquiries are managed for practices in real-time, and prospects are either ruled out or guided along the pathway to schedule an appointment.
Powered by PatientCue and People + Practice’s orthodontic pre-sales team, Conversion Plus ensures that the doctor and treatment coordinator’s time is spent in the most productive way possible by delivering only vetted candidates ready to make a treatment decision.
“At People + Practice we constantly try to improve on the way we help drive ortho practice profitability and expand market potential for our clients,” says Leon Klempner, DDS, chief executive officer of People + Practice. “PatientCue and Conversion Plus advance our marketing, pre-sale, and technology solutions, which help orthodontic practices unlock their full potential.”
Launching at the American Association of Orthodontists (AAO) Annual Session 2022, these new offerings dovetail with a recently announced partnership with uLab Systems.
An outgrowth of a shared commitment to providing orthodontists with the tools they need to thrive, the partnership will benefit the company’s shared clients and help maximize practice growth and profitability.