CareCredit, Costa Mesa, Calif, is offering a free educational audio CD, "Examine and Diagnose Your Financial Systems," featuring Lisa Philp, the president of the Transitions Group. Philp is a published author, a speaker, and has personally coached more than 1,200 dental teams. She is a certified effectiveness trainer, Certified Facilitator in Integrity Selling, and a Certified Management Consultant who shares her passion for dentistry combined with practical solutions.

On the CD, Philp discusses how, within the 44 systems at work within the practice, the financial system is arguably the most important. She also details the components of an effective financial system and explains how dental teams can diagnose and fix inefficiencies within the system—starting with the practice’s written financial policy. She also provides techniques that make discussing money with patients easier, along with proven case acceptance techniques and key benchmarks that indicate failure in the financial system.

Practices that currently offer CareCredit can request a copy of the CD by contacting their Practice Development Team at (800) 859-9975, option 1, then 6. Practices that have yet to add CareCredit as a payment option can call (800) 300-3046, ext. 4519 to request their complimentary copy.

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