Rhinogram, Chattanooga, Tenn, announced the integration of its cloud-based, HIPAA-compliant telehealth communication product with the topsOrtho TeleOrthodontic Platform.

The integration will allow practices using topsOrtho to securely communicate with patients in real time via simple texts (SMS) and multimedia texts (MMS) or one-tap access directly from a practice’s Facebook ad, giving the practice the ability to better engage with patients while streamlining workflow.

The complete history of social media and SMS messages, which cannot be edited, is archived in the patient’s chart, allowing practitioners to quickly and conveniently reference past communication with their patients.

“Reaching today’s patient requires social media access and direct text messaging as they want answers immediately, easily, and on their phone,” said Dr Mark Sanchez, founder, CEO, and chief developer of tops Software and a practicing orthodontist. “Our new TeleOrthodontic Platform puts a practice right in the patient’s hands. By integrating Rhinogram with our latest orthodontic practice management software, practices can now streamline workflow while helping improve how a practice communicates with their patients.”

“Today’s patients think of their phones as extensions of themselves, so it’s no wonder such a high percentage use technology to share health data, manage their preventive care, and book appointments. That’s why Rhinogram allows patients to engage with their providers at a time and place of their choosing—via secure text messaging on their mobile device,” said Kathy Ford, president and chief product officer of Rhinogram. “This collaboration with topsOrtho will now empower providers using their TeleOrthodontic Platform to have clinical, text-based conversations with patients that include image and document sharing in real time, enhancing the care experience.”