1-800-DENTIST® is offering a free whitepaper, “Dealing with Patient Reviews: The Dentist Guide to Online Reputation.” According to the company, the report outlines how to monitor your online presence and provides a four-step approach for responding to negative reviews online.

Dentists can receive a free copy by taking a 10-minute online demo of ReputationMonitor®, a tool that displays reviews, social media, and directory listings on a single page. 

1-800-DENTIST’s whitepaper also reveals some trends about how consumers are using reviews when selecting healthcare professionals. It explains the mechanics of the most common reviews sites and provides tips for soliciting positive patient reviews. Most importantly, it gives dentists a step-by-step guide to dealing with negative feedback, with dos and don’ts as well as specific language to diffuse online grievances.

Orthodontists can get their free whitepaper and demo by clicking here.