Meeting Patients Where They’re At (in The Palm of Their Hand)
How a smartphone-based workflow cut new patient wait times by 50% and boosted starts by 65%
Category: Patient Relations
Patient Relations
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Patient Relations
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5 Strategies to Improve Your Customer Service
Why you shouldn’t judge a customer service strategy as being superficial or unimportant. Even small gestures can make a tremendous difference in the growth of your practice.
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Custom by Design:How Digital Bracket and Wire Systems Are Reshaping Orthodontics
Four orthodontists share how digital custom bracket systems are transforming their fixed appliance cases—from treatment planning to patient outcomes—and why they think it’s redefining the standard of care.
Tops Debuts Tops DPX Patient Engagement Platform
Tops unveiled its integrated digital patient engagement platform called Tops DPX, designed to simplify communication.
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Meeting Patients Where They Are With Bulk Texting
Weave’s Bulk Texting feature gives practices the power of text to help connect with patients on their preferred communication medium.
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DentalPlans.com Launches Guided Dental Plan Finder
The “first-of-its-kind” guided online dental savings plan finder helps consumers get personalized plan recommendations for dental care, including orthodontics.
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Gaidge Consult Manager Tracks the Patient Journey
Gaidge has launched the Gaidge Consult Manager module to help orthodontic practices track and manage the patient journey.
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Weave Response Assistant Uses AI to Draft Responses
Weave’s Response Assistant is an AI-driven feature that helps orthodontists draft responses to customers to save time.
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OrthoFi Launches OrthoFi Yes! Patient Acquisition Solution
OrthoFi announced the launch of OrthoFi Yes!, the company’s patient acquisition solution, as a standalone product.
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Weave Offers Bulk Texting for Businesses
Weave added Bulk Texting to its product suite, allowing practices to text hundreds of customers at once from their business phone number.
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Why Does Customer Service in the Orthodontic Practice Matter So Much?
Patients don’t just care about excellent clinical results and leaving with a beautiful smile. They care about how they are treated as people. Here’s how to both ensure patients are happy and loyal and further your practice’s success.
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Scheduling & Check-In Made Easy With Cloud 9
Cloud 9 makes moving appointments around, following up with busy patients and families, notifying staff of arrivals, and ultimately getting patients into the chair easier than ever.
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