Summary: Planet DDS has announced an enhancement to its Revenue Cycle Management (RCM) workflow by integrating DentalXChange’s XConnect APIs into its Denticon practice management solution, optimizing dental insurance processes for DSOs and group practices.

Key Takeaways:

  • Streamlined Operations: The integration of DentalXChange’s XConnect APIs into Denticon will streamline insurance transactions, enhancing efficiency and accuracy in claims processing, eligibility verification, and payment posting.
  • Enhanced RCM Workflow: This development strengthens the nearly 20-year partnership between Planet DDS and DentalXChange, offering DSOs and dental groups a unified, cloud-based solution to eliminate inefficiencies and reduce manual errors.

Planet DDS announced an upcoming enhancement to its Revenue Cycle Management (RCM) workflow, leveraging the new XConnect APIs from its long-time partner, DentalXChange. This development marks a new milestone in the nearly 20-year partnership between the two companies, further optimizing data access across the dental insurance journey for DSOs and group practices.

Integration with Denticon for Streamlined Operations

The enhanced RCM workflow will integrate DentalXChange’s XConnect APIs directly into Denticon, the flagship practice management solution of Planet DDS. This integration streamlines critical insurance transactions, including eligibility verification, claims processing, claims management, and payment posting, ensuring that DSOs and dental groups can operate with more clarity, efficiency, and accuracy. By allowing once fragmented tools to now talk to each other, the result is a unified, cloud-based solution.

“Our enhanced RCM workflow with DentalXChange’s XConnect APIs represents a significant step forward in optimizing the dental insurance process,” said Eric Giesecke, chief executive officer of Planet DDS. “This open ecosystem approach allows DSOs and group practices to leverage diverse technologies to strengthen their capabilities and competitiveness and build their own tech stack to customize workflows as they choose for their needs and growth plans.”

Long-Standing Partnership With DentalXChange

Planet DDS and DentalXChange have been partners since 2005, continually innovating to bring new products and services to dental practices, groups, and DSOs. Planet DDS is the first partner to leverage DentalXChange’s XConnect APIs for claims, eligibility, and electronic remittance advice (ERA).

The enhanced RCM workflow is designed to eliminate inefficiencies, reduce manual errors, and accelerate payments. This integration aims to ensure real-time, accurate data and automated workflows that drive financial health and operational efficiency for DSOs and group practices. Along with Denticon Pay, the enhanced workflow with DentalXChange Planet DDS is offering a fully integrated revenue cycle management experience.

“At DentalXChange, we are proud to strengthen our nearly 20-year partnership with Planet DDS through our fully integrated RCM workflow that leverages new APIs,” said Paul Kaiser, CEO of DentalXChange. “This deeper integration optimizes insurance transactions, including eligibility verification, claims processing, claims management, and payment posting, providing our mutual clients with enhanced efficiency and accuracy in their RCM process while keeping the entire client experience in Denticon.”