Summary: RevenueWell announced a new integration with Open Dental Software, enhancing critical workflows like intake, online scheduling, and personalized patient communications. The integration aims to streamline operations and improve patient experiences by providing consistent data across systems, reducing administrative errors, and enabling customized communication campaigns.

Takeaways:

  • Automated Workflows: The integration automates key workflows like patient intake, online scheduling, and personalized communications.
  • Enhanced Efficiency: It improves efficiency by reducing administrative errors and ensuring consistent data across systems.
  • Improved Patient Experience: Practices can provide personalized care through tailored communication campaigns, thanks to seamless data flow between systems.

RevenueWell announced a new integration with the practice management system (PMS) Open Dental Software. The new integration allows RevenueWell users to integrate with Open Dental to automate critical workflows like intake, online scheduling, and personalized patient communications.

“One of our main goals at RevenueWell is to build deeper, tighter integrations with PMSs because dental practices rely heavily on it in their day-to-day work,” said Katherine Shuman, chief executive officer of RevenueWell. “How these integrations work not only impacts a practice team’s efficiency in doing great work, but it also impacts the patient experience and their perception of your practice. This integration with Open Dental enables practice teams to have smoother workdays and provide more personalized care to every patient because they have consistent data across systems.”

New Integrations with Open Dental include:

  • Online forms: The RevenueWell system can write back patient forms to Open Dental, including patient information, health history, and insurance forms. Custom forms can be saved as PDFs and stored in Open Dental’s Imaging Module. Custom data elements like medications, allergies, and medical conditions can also be written back to Open Dental.
  • Online scheduling: The RevenueWell system can write back a practice’s customized online scheduling settings and incoming appointments made online to Open Dental. This also includes reviewing and accepting new appointments, adding new patients, and more.
  • Patient communications: Since the RevenueWell system can write back critical patient information in Open Dental, this enables practices to send customizable campaigns like birthday messages and newsletters, appointment reminders and confirmations, treatment plan follow ups using ADA and custom codes, and post-op messaging.

Custom Patient Communication and Scheduling

The Open Dental integration is designed to expedite the practice teams’ intake process to reduce admin load and their chances of keying errors, ensuring consistent data across systems. It allows practice teams to keep their schedule up to date, and patients to book appointments online. Practice teams can also keep patients engaged by sending tailored communications through channels they prefer.