Pocketalk Plus is a two-way translation device that can translate 82 languages, both audio and text, providing immediate communication in clinical settings.
Pocketalk announced the release of its HIPAA-compliant handheld translation device. The device is designed to be used in clinical settings, giving caregivers and patients the ability to speak directly and instantaneously with healthcare professionals, including dental professionals.
The device is designed to offer immediate communication to eliminate wait time for translation services or the availability of other bilingual coworkers.
Launched in 2018, Pocketalk was originally designed as a travel-friendly communication tool. But when the COVID-19 pandemic hit, the company pivoted its focus from world travelers to U.S. first responders and healthcare workers in multilingual communities. The company donated its devices to first responders aboard the Diamond Princess cruise line when it had to quarantine in Yokohama, Japan at the start of the pandemic. The donated devices were reportedly used to enhance communication between first responders and passengers, reducing the human interpreter exposure to COVID-19.
“The pandemic helped us see just how valuable Pocketalk is in the healthcare space and, to that end, we are empowered and passionate about it helping break down barriers between healthcare providers and patients,” said Joe Miller, general manager of the Americas and Europe at Pocketalk. “Studies show that patients and families with language barriers receive a fraction of the communication that English-speaking families receive from their healthcare team, and we are aiming to change that by lightening the burden on human interpreters and allowing for more relationship building opportunities with all patients. We are thrilled to take a major step forward in fulfilling that goal via our HIPAA-compliant device, and to continue to send the message that all are welcome.”
Pocketalk Plus, a two-way translation device, can translate 82 languages, both audio and text. The device features a large screen that is reportedly readable from 6 feet, a speaker, and noise-canceling microphone. The device can be sanitized with an alcohol wipe, allowing it to be moved from patient to patient. A camera translates text and written words.
Data is built in to Pocketalk Plus, meaning it does not require WiFi access. The device is designed to fit into the user’s pocket to be accessible anytime and anywhere.