Planet DDS released its Cloud 9 Pay patient payment solution, offering modern payment options and integration with Cloud 9 software.

Planet DDS is making it easier for orthodontic practices to collect payment from patient through its latest release, Cloud 9 Pay.

Developed with a focus on both customer experience and security, Cloud 9 Pay protects patient data using payment card industry (PCI) validated point-to-point encryption (P2PE). This not only safeguards patient information but also significantly reduces PCI compliance burdens for orthodontic practices.

“At the heart of all of our product decisions lies the goal of creating a better experience for our customers and their patients,” said Eric Giesecke, chief executive officer of Planet DDS. “Cloud 9 Pay is no different. We saw an opportunity to make it easier for patients to settle their bills and ortho practices to accept payments seamlessly, and we acted on it. Combined with Cloud 9’s online scheduling, digital patient forms, and patient communication tools, we couldn’t be more excited to include comprehensive payment solutions to our platform.”

The solution provides patients with modern payment options like tap-to-pay with credit cards and contactless mobile wallets, including Google Pay and Apple Pay. Since it is native to Cloud 9, the payment is automatically posted within the Cloud 9 ledger, eliminating the need for manual payment entry.

The solution’s web-based onboarding is designed to be user-friendly and straightforward, with a quick approval process. Unlike unintegrated payment solutions that can leave gaps in support, Cloud 9 customers also have access to a dedicated support team.

Cloud 9 Pay is now available to all Cloud 9 customers.

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